Users increasingly have more alternatives to repair their devices without contacting Apple!
Apple has announced on its official site that diagnostic tools for self-service repairs arrive in Europe. This software allows customers to configure the device in diagnostic mode and following the on-screen instructions, identifying which parts may need repair, without needing to contact Apple.
The diagnostic tool was launched in December 2023, only in the United States, to expand the toolkit that was already part of the Apple device repair program. Now, as planned, it is available in 32 countries in Europe, including Spain, the United Kingdom, France, Germany and the Netherlands.
Apple Repair Diagnostic Tools Available in Europe
Yes ok Apple’s self-service repair program was already available in Europe, the inclusion of diagnostic tools completes the offer for users to provide independence and savings when repairing your devices, having access to detailed manuals, original parts and professional tools at hand.
How to use Apple’s self-service repair program?
To take advantage of the self-service repair program, simply visit Apple’s self-service repair website and select the device you want to repair. There you will find a step-by-step guide, detailed instructions, and access to the necessary parts and tools.
Self-service repair is currently available for the iPhone 15 lineup and Mac models powered by the M2 lineup, including the 14-inch and 16-inch MacBook Pro, 15-inch MacBook Air, Mac mini, Mac Pro, and MacStudio.
Apple expands tools to offer autonomy in repairs
With this announcement, applauded since its launch, Apple continues to expand its commitment to offering devices that are easy to use, maintain and repairthus reducing the amount of electronic waste and promoting more responsible consumption.
Although this initiative promotes autonomy for users when it comes to repairing their devices, The company has also made it clear that it is intended for “anyone with relevant experience in repairing electronic devices.”
Likewise, from the bitten apple urge those who do not have experience in repairing electronic devices to visit a professional Apple Authorized Service Provider with certified technicians that use original Apple parts, designed and tested to internationally recognized standards.
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