One person was using a Fitbit Versa Lite while the other had a Fitbit Versa 2. The lawsuit claims that similar issues exist in other Fitbit products and the list includes the Versa, Versa 2, Versa 3, Charge 4, Versa Lite, Ionic, Sense, Alta HR, Inspire, Inspire HR, Inspire 2 and Blaze. There is an allegation. Fitbit customer support has not been helpful in resolving this issue. The company has been accused of blaming the customer. Court documents submitted in person include screenshots of public and private chats with Fitbit’s support channels. Furthermore, it mentions that Fitbit has promised full refunds for coveted owners, but has been slow in the refund process. If overheating is a problem in Fitbit’s product line, both Google and Fitbit could be in big trouble going forward.
Tech News Desk –Google-owned Fitbit claims the wearable maker’s entire product line causes users to overheat and burn. The matter seems to be going on for some time but recently. In March of this year, Google recalled 1.7 million Fitbit Iconic units after the smartwatch suffered burns from overheating. The complaint against Fitbit states that “reasonable consumers buy products to burn calories — not their skin.” Two men from California, Fitbit and Google, claim that the problem of overheating is not limited to the iconic smartwatch.