No, your Netflix account has not been suspended
Perhaps you have also received an alarming SMS from Netflix? According to this text, your account has been suspended and you must reactivate it. You are then prompted to click on a link to update your information and retrieve it. What to panic more than one subscriber. However, rest assured: your Netflix account is fine.
Screenshot of the fraudulent SMS © Presse-citron
Despite the display of the name “Netflix”, nothing proves to us that it is indeed a question of an SMS from the pioneer of streaming. As for the site to which the text message refers, it is not an official link to our knowledge. To make sure that your Netflix account has not been suspended, simply go directly to the official Netflix website and then go to your account settings. A few clicks that can save you from being scammed.
However, we can quickly be fooled since the SMS does not seem really suspicious at first. While the younger generation may be more sensitive to online scams and spot them more easily, our parents or grandparents may fall for it and click on the malicious link.
Thus, it is very likely that once on the page, in the colors of Netflix necessarily, you will have to enter your personal information and your bank details in order to reactivate your account. This is a very common phishing technique and it can cost you a lot of money if you get caught. For obvious reasons, we did not click to confirm our assumptions.
This is not the first time that malicious people have taken on the colors of Netflix to extort SVOD subscribers. If you clicked on the fraudulent link or provided personal information, nothing is lost. We invite you to change your Netflix password immediately as well as that of the accounts linked to this e-mail address. You must also contact your bank if you have given your bank details. It will thus be able to block suspicious transfers and direct debits.
Until now, it was possible to identify phishing attempts with spelling or syntax errors. But hackers are getting better and developing more sophisticated and believable scams. In the SMS we received at the editorial office, no fault on the horizon. The only element that tipped us off was the site, unknown to the battalion, and the way of doing things which is not that of Netflix in normal times. So open your eyes. If in doubt, go to the official Netflix website on your own to fix the problem. If there is a problem.