Bizum has made our lives easier by allowing us to send and receive money quickly and easily. We send money to friends, family, we pay for half-baked dinners or we pay our debts… But sometimes we find ourselves in the situation of receiving a Bizum from someone we don’t know or with a concept that makes it unclear who sent it. whatHow can we know the number of the person what does the Bizum do?
Surely you have used Bizum more than once and it helps us to catch up with payments and debts with acquaintances. If you have used it, you will see that when you receive money from another person, we see the account number of that person and the full name. But, what if we want to return the money or contact you because you made a mistake? What do we do?
see the number
Although the information varies depending on the bank you use, generally Bizum does not show the phone number of the person who sends you the money. It will show only that person’s full name and account number.
You have it in your contact list
The most common is to receive the Bizum from a person that you have saved in your contact list. It will automatically appear that someone you know has sent you money through the app and you don’t need to know anything else because his name appears in the bank app and you know who he is. This is usual. Name that you will previously have registered in the agenda. In this case we don’t need the phone to appear because you have it in your contact list and you know who it is.
You don’t have him in your contact list
Imagine, for example, that you have dinner with co-workers but you don’t have the number of all of them. In this case, you pay in half and receive various income through Bizum. Each of these entries indicates the person’s first and last name and her account number. If when reviewing the income, when you get home, you want to return some because you have made a mistake or have paid more than necessary, how do we do it? There is no way to check the person’s phone number to make a Bizum back.
The app no longer shows us, for privacy, the person’s phone number. Unless you ask mutual contacts or search the Internet for information using the name and surname of the person who sends you the money. It will only show us the name and surname but nothing else, so we cannot send a Bizum returning the money.
What to do if I receive Bizum from strangers?
If you receive a Bizum from someone by mistake and you know who they are by name, you will find a way to get in touch. If it is not like that and the name does not sound like anything to you, we will not be able to do much more than wait. Until recently (and still in some applications) the number of the person who had made the deposit appeared. But many users, and it depends on the app itself, no longer see the number but the account number that made the deposit. This is good for users’ privacy but can pose a problem in case of error.
If someone you don’t know has made you a Bizum (especially large amounts) you can contact that person to tell them that you have received money and that perhaps they have made a mistake. But what if we don’t have the phone? IF the number does not appear in the app, there is no other option than wait for that person to contact you to notify you of the error and ask you to please return the Bizum received, giving you their phone number. It will depend on you to do it or not, although the logical and natural thing would be for you to do it.