Have you recently seen a subscription that you never contracted on your mobile bill? You are not the only one! trendy, the product of Digital Online Development, has been reported for fraud multiple times. Vodafone and Movistar are some of the companies affected, so pay attention to unsubscribe and avoid the scam.
This company takes advantage of the ease of approving subscriptions with Vodafone or Movistar to deceive and charge for a fraudulent service that was never requested.
Numerous users have reported a billing issue related to a fraudulent subscription that they did not request or authorize. Those affected have indicated that, in most cases, the fraudulent subscription is terminated in the same month in which they notice the increase in the receipt and discover the cause. However, it doesn’t always work. Affected customers expect billing to be found to be in error and be refund the amount of 20 euros corresponding to each invoice.
trendy
Trendly is a monthly subscription service that presents itself as a news source and content related to celebrities, fashion and television. Subscribers receive regular news and access to exclusive content on popular topics.
The problem is that it has been reported on multiple occasions that users are subscribed without your consent and are automatically charged a set amount of money each month. The charges on the phone bill usually range between 2.5 euros and 4.5 euroswhich can be a significant amount for some users.
As we can see, to access the content we will have to fill out a form with Our telephone. This makes us subscribe automatically with a weekly cost of 2.99 euros for Movistar users; and 3.99 euros for Orange and Yoigo users. Being in small print, many users do not take into account the cost of this service and sign up without knowledge.
In addition, many users have pointed out that the content offered by Trendly does not justify the charges that they are being charged. The available content is similar to what can be found on the Internet for free, which makes the service even less attractive to users.
cancel as soon as possible
If you want to unsubscribe from Trendly, there are a few steps you can take to make it quick and easy. The first thing to do is access the trending website on the mobile subscribed with Mobile data or Wi-Fi. It probably only works when we have the data active.
Once you have accessed, you must click on the button «Low» which appears in red. This button will allow you to unsubscribe immediately and avoid future bill charges. In the event that the cancellation is not processed correctly or they do not have access to the mobile subscribed to Trendly, the company offers an email and a telephone number so that you can contact and deactivate the service. The email is attcliente@donlined.com and the phone number is 900 907 110.
Numbers with the 900 prefix are free from Spain, so the call will be free for users. At first, you will be attended by an answering machine, and after a brief wait you will be able to speak with an operator to solve any problem or doubt about the deactivation of the service.
It is important that you are aware of potential unauthorized subscriptions and take steps to protect your money and privacy. If an unsolicited subscription is detected, it is important unsubscribe immediately and contact the phone company to resolve the problem.