Luckily, there are different ways to find the problem and, especially, to solve it so that this error does not continue to repeat itself on our mobile. We will just have to have a little more patience until we can find the key method that puts an end to this problem with the Wi-Fi of the phone.
Cell phone fault?
One of the first steps we will have to do to know why the Wi-Fi is failing us in our mobile it basically consists of looking at the connectivity of the router. It may be silly, but most likely, or at least in most cases, if it has been disconnected, it is not the fault of our smartphone.
Therefore, if you go to see it and see that all the lights are on as they should, it never hurts to do a little reset. Since, on some occasions we will get this error resolved and we will get the connection to go correctly as before.
When it is restarting, be patient because it will not be instantaneous, that is, you will have to wait for all its lights to turn on again, especially those that indicate that the Wi-Fi and the Internet are working. In the event that it does not turn on, you will have to contact your network operator, since you yourself will not be able to do much more and just wait.
If the problem is not with the router because if you have this type of connectivity on other devices in your home, it will be the fault of your mobile. Therefore, before continuing to search for a bigger problem or a more effective solution, we recommend that you restart the terminal.
A simple action that, the truth, is that it usually works quite well in different situations. Once we have restarted it, the first thing we will have to do is check if we can connect to that network or if we still have Wi-Fi disconnect errors From home.
It just disconnects
There is no situation more annoying than the Wi-Fi of the phone starts to disconnect by itself without us having touched any button on the smartphone. The fault may or may not be ours… Therefore, before looking for a solution within the device itself, we must take into account these two circumstances that we are going to talk about next.
Broadband is saturated
Other of the most common causes that would cause disconnect the Wi-Fi of the mobile It will be due to a possible saturation of the broadband. Also, if there are others that broadcast on the same band, it is possible that yours is being affected by different interference. And not only this, but it could also cause it to go slower than usual. However, and to our luck, if both our phone and the router are not that old, we can go on to connect to a 5 GHz one.
If that is our case, we will have to access the network settings of our smartphone and search for it but that the name appears 5 GHz. The password could be different, so take a good look at the label that comes on the device.
the router is far
Not only can the above happen to us, but also another of the most common problems is that we are too far from said connection, so it could disconnect by itself without us touching any button on the terminal.
If we are next door, there is another explanation, the mobile is having a software or hardware failure that prevents this type of connection from working on our smartphone. Therefore, it only remains for us to try the following solutions to see if the culprit is the system or if it is a larger problem.
How to solve it
It is difficult to find an effective solution at first for this error that we have been commenting on. Although, the truth is that there are different methods with which we can fix mobile Wi-Fi disconnection. In addition, all these tricks that we will see will be mostly quick to perform.
Delete your data
In order to delete all the data that we have saved from the network that is failing us, we must enter the settings of our mobile. In addition, it is important that we know that, depending on the manufacturer, the steps that we will tell you could vary to a greater or lesser extent.
Therefore, the first thing we should do is enter the terminal settings> tap on the System option> Reset options> Reset Wi-Fi, mobile network and Bluetooth settings or Reset network settings. Everything will depend on the customization layer of your phone. By clicking on this option, we will only have to wait for it to run and reconnect to our home router. Finally, we will have to check that it does not disconnect again by itself.
Use a fixed IP
If with the previous solution we have not managed to fix the problem with Wi-Fi, we will have to try assign a fixed IP to the mobile. Also, adjusting your DNS can be another solution to end this problem.
Of course, we will have to do it manually from the phone settings, so we will give you some general steps that you can follow with your mobile: Go to Settings> Networks and connections> Wi-Fi and click on your connection> Go to Advanced options> Settings IP and click on the static option. Inside, it will also give us the possibility to change the DNS.
reset the terminal
If after confirming that the connection error is still happening to us, we only have one more option before going to a technical support to have the device checked: rset the smartphone to its factory settings. However, before executing this action, we recommend that you make a backup copy of everything you save on your mobile so that you do not lose anything.
After making the backup of the smartphone, we will have to open the settings> System and look for the Reset option. Then tap Reset phone or Erase all data > Reset. Enter your PIN or password and click on the Accept button. And ready, we will only have check if the problem with the Wi-Fi of the mobile has been solved.