In the world of second-hand buying and selling, there are numerous applications and websites that will help you manage both your purchases and sales. One of them is Wallapop, which offers you the possibility of getting in touch with those who want to make a transaction with you. Therefore, as it is a community that buys and sells products, it is important that we follow certain rules strictly for the common good. In fact, there are options that you should use if you want to participate in a platform that is cared for by both its creators and the users who make it up.
These options we are talking about are about complaints on Wallapop. We have to keep in mind for the good of the community that There are too many users who intend to use the platform as a place to scam to other users. In fact, there are quite sophisticated methods and others that are simpler, but are used by scammers to keep users’ money, they can even empty your bank account, so it is important to proceed to report at certain times.
Why is it essential to report if they do not attend the purchase in person?
It is very important to report a Wallapop user who does not show up for a purchase-sale for various reasons. First of all, if a user has suspicious behavior that may repeatedly violate established agreements, it means that should not be allowed to sell on the platform. Because it violates the platform’s rules and has a very negative impact on the experience of other users. In fact, it can cause unnecessary travel, and also expose you to other circumstances so that the buyer or seller does not show up. Not only is it a waste of time, but it may also cost you money to travel.
So reporting these behaviors will help Keeping the community safe and trustworthy.
If this has happened to you, you should report it right now, and if it happens to you again, don’t hesitate to do so. If you are also a regular user of Wallapop transactions, you will make your favorite platform really safe.
To report a user on Wallapop for not showing up for the transaction or for any inappropriate behavior or breach of any other rule, you must follow these steps:
- Enter the conversation you had with the user, regardless of whether they are a seller or a buyer.
- Click on the icon with three dots to access the different reporting options.
- Select below the reason why you believe you should make the report, choosing the option that best describes the situation.
- If you do not find a category that corresponds to what you intend to report, in that case, you can choose “Other causes” and after that, you must provide enough details so that Wallapop has all the information about what happened.
Once you have transmitted your complaint, Wallapop’s customer service will will proceed to review the complaint and the conditions of your claims, and within approximately 24 hours they will respond to you, depending on how congested the service is.