put it on charge
If the above method doesn’t work, the immediate solution goes through put it on charge for 30 minutes and try again. That is, after the loading period, we will retry the restart using the previous system. If this does not work for you, it may be a failure of the device’s own hardware.
Do Hard Reset
If the screen is black or frozen, our only option may be to Hard Reset the Realme phone to recover it:
- With the phone frozen, press the power button and the volume down button at the same time.
- When the Realme logo appears, we release both buttons.
- We select the English language.
- With the volume keys we place ourselves in the ‘Wipe Data’ option.
- With the power button we confirm.
- We place ourselves on ‘Format Data’ and accept.
intermittent faults
This is where we enter the ‘wonderful’ world of ghosting and delays. In the vast majority of cases we are facing software problems that we can solve very easily, with several options at our fingertips. This can also be found using the realme mobile bug checker.
take a quiz
On realme mobiles and on most Android devices we can count on the help of a diagnostic test, which we will access by simply writing the following code in the phone app: *#*#6484*#*. Once inside, we will have to go to the option of touch panel and LCD perform a test looking for possible errors. It is the best way to find out if the problem is related to the hardware or if we are facing a software problem that we can solve ourselves.
However, Realme phones have a native function with which you can diagnose the terminal to find out if something is wrong. Once we want to check the status of our smartphone, and all its components, all we have to do is move our finger on the home screen to access the application drawer. Among all the ones that we can have installed there is one that is especially important, it is called phone manager.
When entering the application we will see different sections, but we are going to concentrate on the last one, where it says Component Check. Upon entering this section we will be able to see a summary of the specifications of our mobile with the RAM and storage memory processor, but also the option to start the check or test on Realme. By clicking on the Check button, they will show us all the components that we can analyze on the phone, including the smartphone screen.
Calibrate the display
It’s the best way to get your touchpad back to working like it was on the first day. In this way, we will avoid those problems with ghost touches or delays when marking options on the touch screen. In this case, the best option is to make use of one of the screen calibration apps More popular.
Once downloaded, we will only have to follow the steps that indicate us to go touching in different points of the screen, with one or more fingers. Once the steps are complete, the panel will be calibrated again and the problem should disappear.
Update to the latest version
Realme updates are frequent and improve many aspects of the device, for example adding gestures to activate some actions. Some of them have been focused on improve display performance, so it is important to be sure that we have the latest version. To do this we go to Settings> System> System Updates.
Review the apps
It is very common that a recently installed game or other type of app is interfering with the correct operation of the touch screen. This is usually due to the fact that they stay in the background consuming resources, which causes lag problems, delays and even a black screen. The solution goes through review the latest installed apps and delete suspicious ones to see if the problem goes away.
In addition, the relame itself recommends scan the smartphone for viruses from the Phone Manager app (which we saw in the previous section) that is installed as standard on the devices. It is recommended to scan at least once a week and restart the device after each scan.
be careful with covers
If your mobile has a poor quality case or tempered glass, it is very likely that without you realizing it, it is the cause of all your problems with the screen. In this case, the possible solution is as simple as removing these accessories and trying the panel again, to see if it now works correctly.
The display looks bad
A screen that is too dark, or one that shows erratic colors, will hamper the experience throughout the system, with a greater incidence in games or multimedia content such as movies or series. In this case, we can also review several points to try to solve the problem.
Auto brightness on
Automatic brightness calibrators are still not overly accurate in many circumstances. This often causes the panel to look too dark or too bright when it should be the other way around. The solution is to go to the settings of our Realme and touch on Screen. Then it will only be necessary to deactivate the Automatic Brightness box.
Calibrate the color
There are specific apps designed to adapt the color of the screen to our tastes in a more precise way. The system shows default settings that may not be to our liking, so it is best to make these settings manually and thus be able to compensate for possible irregularities in their display. Color Calibrator is one of the best apps to modify the intensity of each of the panel RGB channels. We can also alter the brightness or create different color profiles. It even has color modes already defined to help you find the touch of color you are looking for without complications.
format the phone
When nothing works, the best solution is to return the mobile to its original state, which in most cases eliminates problems with the screen in one fell swoop. To do this, we will have to follow the following steps, but not before having saved our data, since everything installed on the system will be eliminated since we started it for the first time.
- Access the settings of your Realme.
- Click on Additional settings.
- Select Backup and reset.
- If you want to delete everything, click on the last option, Return to the factory state (delete everything).
If it’s broken…
If our Realme has taken a hit, it is possible that the screen begins to display strange colors or streaks that we cannot remove. In this case and unfortunately, it is a sign that the panel has been damaged, so it is more than likely that we will need the help of a specialist technician to be able to fix the problem.
Although, we can also change the panel ourselves, yes, we must be careful, since we could break the smartphone forever. If you dare to replace it, these are the steps you must follow:
- We will have to turn off the mobile. Next, check to see if the terminal has any kind of screw somewhere on the edges of the device, if so, you’ll need to remove it.
- After, apply heat with a hair dryer around the screen so that its sealing softens.
- Now, we will have to stick a suction cup in the area of the lower or upper panel and pull gently, since that is where we will introduce the plectrum.
- Remove the chassis containing the display from the front bezel or bezel and glass assembly by unscrewing a set of screws. We must also separate the damaged glass from the bezel or the front frame. In addition, you will have to have watch out for phone connections (write down where you should connect each cable).
- Next, we will remove the seal from the new panel and remove the plate that comes on the broken screen, which is responsible for dissipating heat from the device of the touch glass of the terminal, in addition to holding it. We may have to remove both the selfie camera and the top speaker from the terminal.
- Finally, we will place the new display, the plate that we had previously removed and we will connect all the connections.