Update: In addition to all the information by which you can recover an active Hotmail account, we have expanded an infallible method to know if the account has been closed by Microsoft and that is why we are not able to enter.
Many are the users who used Hotmail for years as email. Well, although Microsoft switched to Outlook seven years ago, the truth is that we can still create accounts with that email.
But you can go a little further and recover an account that we have not used for years and thus use it again right now.
This can be used to check the emails of that account that are so many years old and thus see everything it contains again, an action that will delight the most nostalgic.
Create a Hotmail account or recover an old one:
Create a Hotmail account
Oddly enough, the truth is that we can still create a Hotmail account, a domain, by the way, that no longer has any type of priority for Microsoft.
The truth is that it is not complicated at all, although it might seem otherwise. We just have to follow a few simple steps:
- We go to signup.live.com
- Later we will see how, in the central part, we have a sign that says Create Account.
- Just below we see that you can write, well, what you have to do is put an account with the name you want, but with the surname hotmail.com.
- You can also use the option Get a new email address.
- When using this option we will go to a window where we will have a dropdown for the domain that we want to choose, in this case hotmail.com.
- Now that we have the name of the Hotmail account, it is time to give Following.
- At this moment it asks us to put a password. There is a tab at the bottom, where they tell us if we want get information, tips, and offers about Microsoft products and servicessomething that we mark or not, is indifferent, to the taste of each one.
- Click on Following.
- After entering the password, it asks us to tell it our name and surname. At that moment we press Following.
- The next thing is to put our Country or regionto then ask us for the day, month and year of our birth.
- After clicking again Following, we will see how to create an account it will ask us to solve a puzzle, to put a phrase or something similar. This is done, as you well know, to verify that we are not a Bot.
- When I let you through, click on Following and it will take you to a window where it tells us if we want to keep the session started. This is also something that each will choose the option that interests them the most.
At this time we will already have a new and recently released Hotmail account.
This will also be associated with a Microsoft account, being able to manage it in the same way that we do with an Outlook account.
Recover a Hotmail account
We can recover an email from Hotmail that we already had from before and thus be able to see everything that is saved in that account.
The way to do it is as follows:
- We go to the page https://login.live.com/
- If we know the account and passwordit’s as easy as putting them when you request them and then we’ll be inside our mail.
- If, on the contrary, we know the name of the account, but we have forgotten the password, then the steps are different.
- Once we have entered the account name, we will go to the password page where we must click on Forgot password?
At this time we will see the methods by which we can recover the password, which will depend on how we configured the account at the time. That is, everything will depend on how much data we complete within our profile of this Hotmail email account.
We can choose the way in which they will let us reset the password. You can get all the methods or only one of them, everything will depend, as we have already mentioned, on how you will complete the information.
Code to mobile phone
The most commonly used option is that they send us a code to the mobile, so we must have the same phone number that at the time of creating the Hotmail account.
If so, and it was configured, we just have to do the following:
- We select Send a code to my phone and then click on Send code. In a few seconds it will reach our smartphone.
- When we have received it, we put it in the field write the code and then click on Send.
- From here you just have to follow the instructions on the screen for the new password.
Email with a reset link
We can also use the option to reset the password using a secondary email that in its day we put it as a security method.
If this was so, we just have to:
- When we select this option, we will see that displays information with details of the alternative account that we had previously chosen.
- At that time we must open the alternative account and follow the steps that marks said email to get the password reset.
trusted team
If at the time of having the Hotmail account we designate another computer as a trusted computer, we will be presented with another option where we could use that device to retrieve the mail.
We just have to do the following:
- Click on Use my trusted team, then click on Following.
- We write the New Password in the two fields that are now launched and then click on Following.
customer support
We only have to resort to customer support and fill out a form to reliably specify that we are the owners of the account.
Everything we put on it will be scrutinized by a team of Microsoft analysts, so that after a few days they decide whether to let us recover the account or not.
To opt for this way, to try to have our email again, you must do the following:
- Click on one of the previous options (mobile, computer or link) and then on I can’t use any of these options.
- We put the email of the Hotmail account that we want to reset the password, as well as a alternate email address so that the specialized technical support team can contact us.
- Then we click on Following.
- will open a formwhich we must complete with all the information we can provide, and then click on Send.
- We will receive a confirmation that your form was sent correctly, as well as the PIN that will be the protocol number of the request.
- The technical support of Microsoft will respond within a maximum period of 24 to 36 hours. So we won’t be able to do anything until then.
What if they do not allow me to enter my Hotmail account at any time?
If you find yourself in the position that when you put the name of your account it tells you that it does not exist and you are completely sure that you are not confused, it may be that the policy change Microsoft gave in June 2019 about the accounts you own, such as Outlook, Hotmail, Live or Microsoft.
On that date, the company decided that if an account had no activity for two years, it would be closed as soon as that date was reached.
Is prerogative ended on August 30, 2021so, if we have not entered in the two years prior to that date, at the time we try to access, it will be closed with total security.
We must also take into account that Microsoft does not notify any user when those two years have passed without entering, so it may be that the problem is that the account has been permanently deleted.
How can I know if my Hotmail account has been closed?
To know if your account is definitely closedthere is a way to verify it that is very simple and that will definitively mark that the Hotmail account that you had no longer exists.
you just have to compose an email from the account you currently use Y write to hotmailsending him the message you want, that doesn’t matter.
If after a few minutes you receive a notification email where it tells you that said account does not existthen you will have the definitive information that you no longer have that Hotmail email and that, therefore, you have lost all the information that was inside.
As you have been able to read, there are possibilities of recovering our Hotmail account, but it is also true that if we have not entered it for a long time, we have many ballots that it is closed. Even so, you already know how to check it.