This study found that in office WhatsApp chats, most people reply to conversations or dialogues with just one thumb. One woman said, ‘I don’t know why, but it seemed counterintuitive to me. Its excessive use in the workplace can alienate people from the sense of friendliness. Red Love Heart, OK Hand and Smiling Face. That is, heart emoji, crying emoji and smile emoji are used more by elderly people. According to business consultant Sue Elson, the results of the study could be a sign of new beginnings by the younger generation. They believe that it is always better to have a few words written in place of professional icons (emojis) than symbols for many years. Perhaps this is the reason why it was seen in this study that how people get disillusioned with the ‘All Good’ ie OK icon.