We have previously seen scams in which phishing attempts to impersonate banks such as Sabadell or CaixaBank, but in this case it has been the turn of Ibercaja. Therefore, if you are a customer of the bank from Zaragoza, it is very important that you continue reading so that you know what this scam consists of and how you can protect yourself from it.
SMS Phishing
The modus operandi of phishing attacks with banks involved It is always carried out through SMS messages. Users receive a message on their phone in which they are tried to convince them to enter a web address and thus end up losing control of their bank account or their virtual card to buy on the Internet.
As on other occasions, the notice about this scam has been given by one of the affected users, someone who could have ended up becoming a victim, but who has managed to avoid the danger. In the Twitter post he has made you can see a photo of the SMS message you received and in which they try to deceive you by posing as Ibercaja. But this time, instead of telling you that your account is expiring, you’ll lose access to your card, or there’s been a charge on your card that you need to review, what the message does is something different.
I have received this SMS supposedly from @ibercaja. I could believe it if it weren’t for the fact that I’m just taking criminal proceedings for a scam started with exactly this message. Coincidences of life
May 9, 2023 • 22:47
Thus, as you can see in the text, it tells you that the bank has discovered that an attempt has been made perform an operation from a new device, something that, of course, has not happened. The first reaction you usually have to this type of fear of being hacked is to act quickly. And that is what the phishing attack is trying to take advantage of. The message continues saying that, if you have not been the one who has used that new device with your bank account, enter the web address to verify it. That’s when they rip you off.
How to be protected?
We have already told you on other occasions, you need to do a little detective work. The message behind the phishing message may contain errors or may not sound very convincing. In other cases, what will alert you that it is a scam is the URL you have to click on. In this SMS that we are talking about, you can see that the web address does not look anything like the real Ibercaja page. Therefore, unless you are acting on impulse and do not think too much, you may not become a victim. In any case, do not trust yourself, because there are times when you can be distracted by other factors and end up clicking without thinking too much.
@monfys Thanks for the communication, Sergio. Unfortunately, in recent years, digital fraud attempts have proliferated in all sectors. We’re sorry you had to find yourself in that situation. At Ibercaja we have measures in place to guarantee customer safety 1/2
May 10, 2023 • 08:58
Also It is recommended that you enter social networks and check the latest posts and responses from your bank. In this case, for example, Ibercaja has responded to the user who has given the alert. As you can see below, the bank has been quick, they have appreciated the support that their client has given for notifying them of the threat and they have apologized for what happened.
To this we must add that Ibercaja has also taken advantage of something very important: remember that passwords should not be shared. And they insist that the bank will never ask for user data through any type of channel, so, ultimately, you should not trust SMS, emails or other means of contact. All these messages are simply phishing attacks, so be very careful.