Although things seem to have calmed down a bit, Intel continues to get into trouble and the instability of its processors caused a lot of damage to the company’s image, which is to be expected after having tried to blame motherboard manufacturers for something that they should have fixed. They are now facing all the criticism for what happened by trying to make amends for the mistakes they made, but now Intel is having issues to replace the affected processors due to not having enough stock.
It is not common for an extremely large company to make a mistake, as their products usually go through all kinds of quality controls to make sure everything is perfect, and when this happens the consequences are quite bad, both for the company and for the users. In this case, Intel’s mistake has generated an extremely negative opinion of the company among users, but it also has other consequences that come after these events and make the company look even worse than it already was.
From one problem to another, Intel continues to pay the consequences of the instability of its processors
One of the biggest setbacks faced by users who had processors of Intel of 13ª and 14ª generation These are problems caused by the way the chip itself managed voltage, which caused stability issues that could end up leaving the CPU completely out of action. After realizing that the problem was really theirs, Intel has tried to do everything possible to fix this fault, releasing microcode updates to avoid problems and offering warranties along with replacements to users, but it seems that not everything is solved.
And there are quite a few users who use processors from this brand, after all it is one of the two that dominate the market of CPUs dedicated to the consumer, obviously meaning that it involves a large number of people, of which quite a few have had to request a replacement. It should be remembered that the company is currently quite busy preparing the announcement and the upcoming launch of its new processors, which implies that obviously the previous generations are making room to make way for the new one in terms of production.
Apparently this is greatly affecting the processor exchanges offered by the brand, as they do not have enough stock to take care of all the users who are trying to request that their CPU be exchanged due to these problems. As indicated in a message that the company sent to a user about the status of the return, they indicated that the stock problems are quite large, indicating that in order to replace it the user would have to wait between 4 and 5 additional weeks to make the change, something that leaves the brand in an even worse position than it was in.