What a time those were when to configure a television it was enough to tune the channels, adjust the contrast and brightness and little else. For a device to increase in options means more possibilities and more customization, but also more paths to get lost. If you are also a low-tech person, you make it worse for me. This is not the first nor the last time that I have to answer questions and fix things on my parents’ phones, so when they made the leap to a Smart TV, the television became another potentially problematic device.
Yes, you configure the internet, you install the applications that you are going to use and if they have a Smart TV with Android TV/Google TV, it is also a good option to put a minimalist launcher on them. But even if you leave everything ready to use, then things always happen: entering where it doesn’t belong, activating the wrong option, deactivating something else. So I made a decision: Install an app to control your Smart TV remotelyessential for someone like me, who lives hundreds of kilometers from his family home.
How to solve problems remotely on a Smart TV: with AnyDesk
Its name is AnyDesk, it’s free, it’s available on Google Play Store and it is multi-device, so you can be installed (and used) on mobile phones, tablets, computers and of course on Smart TVs How is the case. Specifically, on televisions with Android TV or Google TV. But for this operation you will have to install it on your mobile (it can be an Android or an iPhone, as I used) and on your TV along with the AnyDesk Ad1 plugin, too. available on Google Play Store.
Opening the application is a bit overwhelming due to the number of notices that jump out at you, although it makes sense: after all, giving someone else permission to control your TV is worth thinking twice about. However, in reality not anyone can enter the device, only someone with a certain numerical code.
Because in fact it is the first thing to do: when the TV screen shows an address (a string of numbers), you will have to write it on your mobile phone to link both devices. Once they are connected, in the permissions section some will appear with a padlock because they are blocked and precisely some of them interest us for remote control.
To do this, you will have to go to the settings menu on the left and there in ‘Security‘ > ‘Interactive access‘and there mark ‘Always allow connection requests‘. The idea is to have full access to be able to deal with possible problems.
After achieving full access with that identification code and the relevant permissions, another notice and a countdown will appear for the connection to be executed successfully.
From now on, The number of options it offers is striking: You can operate the TV as if the mobile phone were a mouse, its settings are accessed without problem, tasks such as recording the screen or taking screenshots are possible. But the important thing is that any section of its configuration is exposed to be modified as if you had a remote control in your hand (although the precision is not always the best).
And that’s it: if any problem is detected, they notify me and taking a look to take action is quick and easy, such as deleting problematic applications or updating others. If at a certain moment we want that mobile phone to stop controlling the TV, it will be enough to log out.
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