A large number of OnePlus users are facing a failed lethal for your smartphone that affects the motherboard of the device after the last system update. This has caused operating problems and overheating, while the community is completely unaware of the cause of the error.
Through the community forum it has been seen how many owners of a OnePlus phone are unhappy with the performance of the mobile after getting the latest version software. The failures have gotten out of control and OnePlus must take action to solve this serious problem as soon as possible.
OnePlus mobile motherboard failures
The OnePlus community forum is buzzing with the latest OS update and It mainly affects the OnePlus 9 Pro and OnePlus 10 ProIf you have one of the two phones, we strongly recommend not updating them or you could completely ruin their functionality. At the moment the true cause is unknown, although everything seems to indicate that it is a problem with the motherboard.
Recently so many OnePlus 9 and 10 series users have reported that their device’s motherboard is getting dead and no support is being provided by OnePlus in this regard!
It’s really concerning that flagship users are facing these issues and they’re left with no solution, while… https://t.co/vdnqh0PaoC https://t.co/sHrvHA9kDO
August 24, 2024 • 10:30
Some of the user reports on the community website point out that the mobile has turned off and refuses to turn on after not even having used it, that is, the device was in standby mode. This kind of behavior is some of the failures that OnePlus phones are facing, which are also being affected by a overheating excessive, slowdowns, freezes, or just stops responding altogether.
Many users have gone to the brand’s technical service to find a solution and the answer was that the motherboard was defectiveThe question here is, why was it this latest update that revealed the part was faulty? The problem is that it is not known which version is causing the failures, which makes it harder to eradicate this problem.
OnePlus is not responsible
OnePlus has not yet commented on the issue or made any statement regarding the problem. Of course, it has not offered users free repair or extended warranty on the affected models. The company only indicates that they are the users themselves who must investigate if there is an app causing the problem and reinstall the entire firmware on the device through OnePlus servers.
The Chinese brand has already spoken out about the green line problem on the screen, offering users a lifetime warranty to solve this problem, so I don’t understand why they are washing their hands of this. motherboard failure which is much more seriousFrom MovilZona we recommend that users speak to OnePlus customer service to put pressure on the company and see if it will react and offer a free repair for a problem that could end up completely destroying the phone in the long term.