It is an application to check the schedules, notices, lines and maps of the Cercanías trains in the centres of various cities, which is why many people use it frequently. to see when the trains arrive. You probably use it and now you’re here because you’ve realized that it doesn’t work very well, it gives you problems or you can’t access it. And if it doesn’t work well, you can’t use it for what you need.
Despite being a great tool for using your subscription or having the information you need, they are Many people complain about its operationfrom the app itself failing to the service not working as it should. Now in summer there are many complaints about their service and it can be a real problem for both frequent users and tourists.
The Renfe Cercanías app does not work well
A user complains that it is only reliable first thing in the morning because afterwards the schedules are a mess:
It is only reliable early in the morning. It seems incredible, but it can tell you that a train is coming in 5, another in 10 and another in 15 minutes and the first one that arrives does so in 35 minutes. The bus apps are accurate, the commuter train and its app in Madrid are a joke. Terrible when sending the position to the cloud and calculating the arrival time is the easiest thing there is. A disaster, they don’t care about the users.
Someone else dares to go further and says that in addition to the failures in the schedules and incidents of the service, The app is impossible to use. He tries to open it and it closes, and when he succeeds it closes again close when you need it most. The new updates, far from fixing it, make things worse:
This app is the most useless thing in the entire gallery of apps that exist. It’s not just about the Renfe schedules or incidents, it’s that it’s impossible to use. You open it and it closes. When it finally starts, you go to the tickets and again, it closes. It’s supposed to be useful for the recurring pass, but for that to work first, it has to work, which it doesn’t. They’ve been trying to fix it for 4 months and it seems that they’re only messing it up more horribly.
These are just some of the people who complain about its performance, and even we have encountered problems using it normally on occasion. Luckily, sometimes there is a way to get it to work well. First, we recommend that you restart the mobile because this could be the cause.
What do I do to fix the Renfe app?
The truth is that although it is a Very practical app that comes in handy, your problems end with it. It doesn’t update in real time in case of delays and it fails a lot in its functioning, which becomes an absolute disaster that angers many people. If you find that the app starts to fail recently, the first thing you need to do is see if there is any update that is responsible and wait for a patch that fixes it, you could also look to see if what happens is that you need to update to the new version that fixes the problems because you haven’t done it yet. You should also see if it is your internet connection, which is too weak and it doesn’t work and that’s why it causes problems.
Although many users complain that it is the app and that there is no solution, until it is fixed definitively you can do some things to see if it is fixed. For example, it is a good idea clear app cache from the mobile settings:
- Go to applications
- Tap on app settings
- Find the Renfe Cercanias app
- Go to storage and look for free cache
If you have an iPhone or don’t want to complicate things, you can also uninstall the app, restart the phone and reinstall it. This should fix the issues with the app unless there is something else causing it.
These are the most common solutions if the app does not work for you, although we hope that Renfe is working to improve its application and thus solve all the errors with a new update since there are more and more users who are dissatisfied with the service and angry with Renfe.