Google Maps is a very useful navigation tool that allows you to discover new places, get driving directions and explore the world. However, sometimes it can fail and show inaccurate information, for which users can report errors both from the computer and from the app.
Google Maps is one of the best navigation tools out there today, with which you can discover new places, get driving directions, and explore the world just a few clicks away.
However, It is not free of errors, it can fail at the least indicated moment. It is common for you to find inaccurate addresses, a business that does not exist or any other erroneous information.
The service is quite important, since it is maintained by the community, users are the ones who report misspelled addresses or other data on a daily basis, and Google is limited only to correcting the error.
In this way, every user who uses the application is free to report Google Maps errors. By doing this you contribute to improving the service for you and for the millions of people who use this map application, both on the web and on mobile devices.
To report an error or failure in Google Maps is quite simple. You can do it in two ways: from your computer or from the mobile application, both on Android and iOS.
The procedure to follow is similar on both platforms, but to clear up doubts we show the two ways currently available.
Report Google Maps errors on a PC or Mac
To report any malfunctions or errors in the Google maps application, the easiest way is using a Windows computer or a Mac: either iMac, Macbook or Mac mini.
However, It can also be done from a Chromebook, since the entire procedure will be carried out from the web browserso you should have no problem in the steps to follow.
- Open the web browser on your computer and enter the Google Maps website.
- In the search bar, enter the address, place or area where you found the error and want to modify it.
- Once the site is identified, right-click on the pin, and in the menu, select “Report a problem with the data”.
- You will be in front of a new window (Send comment), there will be options to choose according to the type of error you want to report.
- choose between “Suggest a change”, “Missing place”, “Add or edit a route”, “Incorrect information” and “Your opinions about Maps”.
At this point you should have selected the bug report and shared the feedback. Once sent, Google will start to investigate the issue and resolve it in the shortest possible time..
Many times the changes in Google Maps are made in minutes, but sometimes the editing takes several days. This already depends on the company’s automated systems.
Report Google Maps errors from mobile
As mentioned above, the procedure to follow to report a Google Maps error from the mobile It is similar to the steps to follow in the web version, it only changes in a few points, but not important.
If you use Maps to get directions from an Android or iOS mobile, and you want to report an error, you can easily do it from the service application, these are the steps that you must follow to the letter.
- Open the Google Maps application on the mobile.
- Click on the profile icon in the upper right corner of the screen, then select “Help and feedback”.
- A new window will appear with multiple options, choose “Edit the map”.
- Now, select between four available options at your discretion: “Add or edit place”, “Correct an address”, “Add or edit a route” either “Your opinions about Maps”.
Once the option is selected, follow the instructions shown on the screen to send the comments of the error. At this point the report will have been received by Google and they will begin to investigate the report.
Reporting Google Maps errors is a useful way to correct inaccurate information in the service.. The objective is that you can contribute to improve the user experience and help the great community behind it, which is millions.