It is not unusual for some Android users to experience a small but annoying problem when receiving calls. This problem results in you not seeing the call on the dialer, so between unlocking the phone and trying to access it, you will not be able to pick up the call in time, nor will you know who is calling you. In this article we explain how you can solve this problem so that you do not miss any important calls.
This problem can be caused by several reasons, from problems with the device settings to glitches in the phone application. To avoid this annoying problemwe invite you to learn about the possible causes to understand where the problem may be coming from and apply the solutions we suggest to get your phone back to normal.
Reasons why calls do not appear on the Android system
Although it may seem that this is due to the existence of a mischievous elf who fiddles with things on your phone, although if there are children in the house… it is possible that this is one of the reasons. The reality is that there are very logical causes behind all this.
Turn off do not disturb mode
This mode is also sometimes very annoying, especially when it is active at times when it should be disabled. If this is your case, You may not receive calls and they will not appear in the panel as in normal mode. To correct this, follow these steps:
- Go to “Settings”
- Go to “Sound and vibration” (middle of the screen)
- Disable “Do not disturb” mode
Another option is obviously to access the control center and deactivate the bell that is responsible for the silent mode and if you have it activated you will not hear the sounds. Although the one responsible 100% for the calls not appearing is the “Do not disturb” mode that appears in the HyperOS system when you hit the volume just below with a half moonso if you have it activated this is possibly the reason why you are not receiving calls.
Phone permissions
One of the problems that interfere with the Phone application is that it does not have the Permissions required to access call logsso we can verify it as follows.
- Go to “Settings”
- Go to “Applications”
- Now click on “permissions”, again on “permissions”
- In the Permission Management section, locate Call Log.
- Go to “Phone”
- Here you see if you have permission or not, also Always keep it in mind to allow.
These are the most common problems that you should take into account, although it is also true that other solutions can range from a restart of the phone to a factory reset to correct this annoying problem. You should also take into account whether it has been recently updated, and also if you have any new application that can take on the role of the call gesture, which sometimes happens when you install a call recording or spam caller identification program.