Are you having a problem with unexpected restarts on your Apple Watch and only the Apple logo is displayed? Follow these tips to try to fix it
Strange days come and go with our Apple devices. This time We will focus on the Apple Watch when for some strange reason it gets stuck on the Apple logoIt could be that you are experiencing a weird boot loop or the problem is within the device and has nothing to do with the software but quite the opposite.
The old reliable, force restart the Apple Watch
The Apple Watch screen has a strange behavior in which it does not stop flashing and several restarts occur without being able to get out of the Apple logo. In this case the best thing is force a hard reset as recommended by Apple on their support page.
- Press and hold the Digital Crown and the side button for 10 seconds
- The Apple Watch screen should go completely black immediately, when this happens release the buttons
- Wait at least 1 minute for the clock to fully reset
- If the infinite loop returns, It doesn’t hurt to try a couple more times
Consulting information about this problem in forums such as Reddit, Some users report that they have restarted their smartwatches up to 10 times managing to unlock your Apple Watch from the apple logo. Some others suggest charging the device between each attempt.
Play a sound from your iPhone using the Find My app
Following the same pattern of possible solutions, Some users have managed to reverse the bad situation of the Apple Watch by playing a sound on itThis is achieved through the Find app, which can be opened on an iPhone, iPad, or Mac.
- Open the app and Look for the Devices tab
- Choose Apple Watch, then tap the Play Sound button
- In this case it is suggested to try it several times until it gives a successful result.
- If you have other Apple devices, it’s worth trying to have the sound playback screens open and set a different time for each iPhone, iPad and Mac available.
Prevent Apple Watch from freezing or unexpectedly restarting
If you managed to unlock your smartwatch from this endless loop or unexpected reboots, chances are this will happen again. If the failure stems from a software problem, It is important that you take into account that the Apple Watch must be updated to the latest version of watchOS. Check the Watch app on your iPhone, then General > Software Update when you need to apply a pending update. In a case of a user with an Apple Watch Series 3managed to get it back up and running after updating to watchOS 7.3.
Another important factor is to give it maintenance from time to time. as might be the case with an iPhone, iPad, or Mac. In this case, restoring is the best way to keep it healthy. Erase your Apple Watch and make it as good as newpair it again. Remember to sync the latest data with your iPhone so you don’t lose any training or health records you’ve made.
- Open the Watch app on your iPhone
- Go to General and then Reset
- Choose Erase Apple Watch Content and Settings
Other steps to erase the Apple Watch are from the watch itself in Settings, General and then Reset. In order to delete it, you will be asked for your Apple account password to remove it from the Search app. In order to fully restore it, it is best not to restore it from a backup.
Still stuck in the infinite loop? You’ll need to visit your nearest Apple Store
If you have a warranty available on your Apple Watch or have AppleCare+ contracted, It is best to go to an Apple Store or authorized store to perform a proper diagnosis.. As we mentioned earlier, The problem may be related to the hardware of the smart watch.It could be the battery or some internal damage from liquids or other matter.
This type of problem reminds me of a problem I had at the time with an Apple Watch Series 2. It was the first time I had an abnormal situation, the curious thing is that the real cause of the reboots was never determined. In my case, The clock would unexpectedly reset after a few minutes had passed. It could be used and left idle but when this happened repeatedly, the watch would heat up.
Unfortunately, my Apple Watch was no longer under warranty, So I made an appointment at an authorized reseller (not having an Apple Store nearby) and they were able to use the diagnostic tool at no cost.The slight explanation had to do with the firmware although in its tests it did not throw up any error. After applying the diagnostic several times, the clock stopped resetting. and that’s when I took the opportunity to delete it completely. That’s what solved the problem.
Before making an appointment, if you have time to speak with an Apple employee over the phone, you can request a call or use the online chat to see what Apple’s technical team recommends.
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