- Contact is on call: If this is the case, the busy person will display ‘user busy’ or ‘call waiting’, which means that you are currently talking to another person and cannot receive any other calls until the current conversation ends.
- The contact rejects our call: It is also possible that our phone manages to contact, but, suddenly, the aforementioned message appears. This is because the caller has decided to reject the call, either because he cannot answer us now or for some other reason.
- The contact has no coverage: When you try to make a call and ‘user busy’ appears, it may also mean that the signal in your area or the receiver’s area is very weak. You should move around and see if there is an area where you can get a better signal, although if the problem is with him, there is nothing you can do. Similarly, unfavorable weather conditions, such as storms or similar, can affect the quality of the signal received by our mobile phones.
- The contact has the mobile turned off: Logically, if the mobile is turned off, we will not be able to make any calls. Of course, when the contact turns on the phone again, they should receive the corresponding notice that we have tried to contact them.
- Collapsed servers: It is not the most common, but sometimes the network servers of our mobile phone providers can be busy. This can happen when you try to make a call due to high network traffic, such as New Year’s Eve or specific events. That is why it is recommended that you try again after a few minutes.
- you have been blocked: It may also be the case, if we see that this message appears when calling at different times and days, it means that the owner of the number has been able to add us to his black address book and, by blocking us, we will never be able to contact him, at least from our own phone number. To get out of doubt, try another mobile.
What to do if it happens to a contact
Unfortunately, if we can’t call the person we want because this message always appears, there’s not much we can do. At least not via phone call.
If it is impossible for us to call a certain telephone number, we always have the alternative of get in touch with him via emailan instant messaging system or looking for an alternative number on the Internet. In this way, we can explain that you have a problem (or not) with your phone and that we cannot call you.
What to do if it happens to us
However, if it is other users who indicate that, when they call us, the phone they are calling is not available, here there are quite a few solutions within our reach that we can put into practice so that anyone who wants to can call us without problem. .
Is the line wrong?
The first thing that someone who does not stop receiving WhatsApp in which they say that they cannot talk to them thinks is that the line is wrong. But of course, after several calls to the SAT on duty, it is shown that everything is OK and that there is no error. So the problem must be with the phone, but what?
The user despairs because he does not have a solution and the more tests he does, the less explanation there is for why the calls do not come through. What can happen if it’s 12 in the morning and you have coverage to talk to whoever?
We may really be at the beginning of a general fault of which the operator has not yet been warned or that we go through a specific fall that is solved after a few minutes. If not, it is likely that we have to take a look at the configuration of our smartphone.
Incoming call barring
You may think that this trick is so basic that it seems that it cannot be true, but keep it in mind because in the last few months, the person who writes it has had to look at it with more than five and six regular iPhone users. good by mistakewell because it has mediated the hands of a child touching everything, they have left their mobiles with a permanent restriction of incoming calls without even realizing it.
In case you have it activated, remove it and you will no longer have to rack your brains believing that your operator is bullying you.
In the case of mobiles Aandroid, Something similar happens, but the access is not as accessible as in the case of Apple phones.
The function that allows power block all incoming calls It appears deactivated by default in the system, but who knows if someone has activated it inadvertently or by playing a joke on you. To check it, you just have to follow these steps:
- Open the Android Settings App
- Enter the Sound options
- Locate the Do Not Disturb mode options
- Within this menu, go to the calls section
- Check that the Do not allow calls option in the popup menu is disabled
Turn off and turn on the mobile
The solution for everything is the simplest you can carry out. When you reboot your device, any temporary files are deleted that may be causing this problem without the need to perform other complex operations.
So, if your contacts say that they cannot talk to you, it is best to keep the power button pressed for about 10 seconds until the message to turn off the mobile appears. We recommend leaving it off for a few minutes, and not restarting it, to definitively end any process that may be preventing the proper functioning of the equipment.
Reset Network settings
If you can make calls, it’s not likely that the problem is with your Network settings, but it’s something you can try to find out for sure. If restarting the phone doesn’t work then reset phone connections is all you need to do. To do this, follow this path:
- Open the Settings app
- Locate the connectivity settings
- Enter Advanced Settings
- Click on Reset Network Settings
If you cannot locate it in this section, it may be in the General menu that you will find in the settings of your mobile. You can try entering the text ‘Network settings’ in the search box of the Settings app to locate it faster.
Finally, updating the phone or the call application will be of no use to us, since the problem is when receiving them, it is likely that the coverage is to blame. Keep in mind that the phone signal can have a hard time going through different materials like ceramic, so if you’re in a kitchen or bathroom, it’s best to get out of that essence.
Finally, as a last check, you can tell your colleagues that they are calling you and stand next to a window to see if this is the problem.
On calls over Wi-Fi
If you are using Wi-Fi calling, they may be causing some kind of conflict with the usual phone calls, causing your contacts to see the aforementioned message that you are busy at all times. Therefore, it never hurts to disable them and see if that solves the problem. To do this, follow these steps:
- Open the Settings app
- Select the connection menu
- Enter the Mobile data section
- Locate Wi-Fi Calling options
- Check that they are off or disable them if they are on