Tech News Desk – Online fraud cases are on the rise. A new case has come to the fore, which has taken everyone by surprise. A Mumbai woman was trying to recharge her set-top-box online when she faced some difficulties in making the payment. To get help, he searched for the customer support number of his DTH service provider on the internet and found a helpline number. As soon as the call was made and the customer care executive was spoken to, approximately Rs 81,000 was stolen from his bank account.
In the new case, a 47-year-old woman wanted to resolve a problem with online recharge of a set-top-box. On March 5, she paid Rs 931 online for recharge and was waiting for DTH service to resume. However, even after recharge, he did not receive the recharge confirmation message, nor was his set-top-box balance updated.
To solve the problem, the lady found the customer care help number online search and a helpline number. He tried calling but got no answer. The next day, he received a call from Anon, who introduced himself as a customer care executive and offered to help. The woman took her problem to the right person. Then asked him to download the remote access application on his phone.
The woman followed the introduction, but as soon as she enabled the remote access application, she started receiving OTPs and subsequently received messages for unauthorized transactions. Overall, the woman suffered a loss of about Rs 81,000. After being cheated, the woman reached the police station and filed a complaint. Police registered a case and started investigation.