Nails annoying green and pink lines are appearing on OnePlus phones of the 9, 10 and 11 series. Concern has increased in the community, both from those already affected and from users who have not yet had this problem.
The complaints from numerous users begin to appear both in the community forum of OnePlus as in different threads that have appeared in xformerly called Twitter.
Some users have stated the following:
“His famous two pink lines screen recently started appearing on my phone screen. This seems to be a problem with all 9 series models… Isn’t it your responsibility to replace the screen without problems?” Some users even detail exactly the moment in which the breakdown occurred. “Before the call there was no green line… After the call, there was a green line on the screen”. Comment found in the OnePlus community. After that the user updated his own thread. “I went to the service center today and they replaced my screen free of charge. The duration was just 2 hours for the device to be fixed again…”
The OnePlus community has panicked
Although, the concern has been installed for both old users and new buyers of the devices manufactured by OnePlus, although there is some information that claims that The phones that are currently on sale will not have this problem.
Following user comments on the OnePlus community It seems that even without a warranty, by properly presenting your purchase invoice, these devices are fixed at no cost.
Within the different threads of the community we can find a disparity of opinions in addition to different speculations about the cause of this annoying breakdown in the terminal screens. Some suggest whether it could be due to heating due to the temperature of the screen, which seems to be ruled out given that other users state that in their case it has not occurred for this reason, at least at the time of the breakdown.
Others say that it is just due to luck, since the Oneplus uses a panel which is frequently used in other brandsso in this case it is a hardware problem, defective flexible cable or another reason such as the heating of these parts, which would be responsible for producing these famous lines since the screens AMOLED It is not as technologically reliable as its predecessor IPS.
Possible solutions
Some users have commented that the green line seems to be exclusive to the Indian version, so they advise changing it to the European software. This can be done with the OxygenOS updaterand it could be a solution to make the green line disappear.
Another option that we have at our disposal is to communicate with the Support center or take it to a OnePlus-approved service center, and in this way they can give us a solution to the problem. If you are also one of those affected, do not be impatient, since it seems that OnePlus is solving this problem for its users.