If you have had problems with your Android mobile device and you have detected that when using any of the applications it throws you an error or the system crashes, you are surely wondering how to solve appcrash problem. In this tutorial you will have everything you need to know about the origin of these errors and how you could solve them in a simple way, whenever possible, since sometimes, if it is a bug in the app, the developer of the app should correct it .
What is app crash?
The Google Android operating system may have a bug that affects a specific app, or the app itself may have an error that affects itself or that manages to block the entire system. When apps written in Java experience an unexpected exit due to an unhandled signal or exception, a crashapp message will be thrown indicating that there is a problem.
At other times the error may be larger and not even lead to an error message, but simply the app freezes or the entire system crashes. There is also the possibility that the error is due to a resource problem, which has an easy solution.
When one of these problems occurs to you, you should always report (Send Feedbak). This way the developers will be notified of this problem and will be able to correct it with future updates, if more users are suffering from it.
Without being able to debug the app, it is not possible to know the reason for the problem, but something can be done to eliminate this problem in a timely or permanent way.
When this happens, the app doesn’t even need to be running in the first place. They can also fail when running in the background. Something that confuses many users, but that is not uncommon. It can happen even if you’re not specifically using that app.
How to solve appcrash problem: Possible causes and solutions
When such a problem occurs to you, you should be aware of these possible reasons and how to solve appcrash problems easily:
Specific problems in the app
When it comes to a specific problem in the app that has thrown the error, such as when there is a failure in the writing, or when there was some other problem with the app process, cut in the connection while performing some operation, etc., it does not have to be due to a failure in the Java code of the app. These errors usually only happen in a timely manner and do not appear again.
To fix when this occurs, it is best to simply force quit the app. Another way to do it is:
- Go to Settings
- Go to the Application management section
- Click on Manage applications
- Then look for the app that has given you the crashapp problem and click on it
- At the bottom you will see a Force stop option. Click there.
- Now try to open the app again and see if the error occurs again. If it still happens, follow the steps below.
Reboot the operating system
At other times, the app launched or in the background may be constantly throwing an error message every time you try to open it, and that the previous steps do not work. In this case, it does not have to be due to a problem with the app itself, but rather due to problems with resources or with other processes, etc.
In these cases, simply restart the mobile:
- Press the power button for a few moments
- A menu will appear with the option Restart that you must select
- Accept and wait for it to restart. Try opening the app and see if it works properly. If this is not the case, continue with the steps in the next section.
Problems with the app cache
It may also happen that the data stored in the logs or cache of the app itself are the cause of the app problem. In this case, not even restarting could solve the problem. But you do have an easy solution by following these steps:
- Go to Settings
- Go to the Application management section
- Click on Manage applications
- Then look for the app that has given you the crashapp problem and click on it
- At the bottom you will see an option called Clear data. Click there.
- Now try to open the app again and see if the error occurs again. If the error continues, follow the steps in the next section.
Problems with app settings
Another cause of an appcrash could be the app’s own configuration, which is inappropriate. This problem is not very common, but it can occur in some cases. To fix this, follow these steps:
- Go to Settings
- Go to the Application management section
- Click on Manage applications
- Then look for the app that has given you the crashapp problem and click on it
- Here you will find an option called Clear Defaults. Click there.
- Now try to open the app again and see if the error occurs again. If it still fails, go to the next section.
Reinstall the problematic app
If all of the above does not work for you, it is likely that it is still not an error of the app itself, but of the installation itself. In these cases, it is very likely that Simply fix it with a reinstall.:
- Go to Google Play
- Find the problematic app
- Click on it and hit Uninstall
- Now reinstall the app
Check app permissions
As a general rule, denying a permission to an app can mean that certain functionality of the app itself does not work, but not an appcrash. In addition, on many occasions a message appears asking to configure said permission. However, there might be rare cases where an improperly configured permission can cause these blockages. In that case, you should do this:
- Go to Settings
- Then to Applications
- permissions
- Search for the app in question and check if the permissions it has are adequate
Update apps and system
For both security and reliability reasons, it’s always a good thing keep the system updated and the apps too. Sometimes, there may be a bug or vulnerability in one of the apps that we have installed for which a patch is released to solve it. If you don’t have it installed, the app will be at risk. For it:
- Go to Google Play
- enter the menu
- Then go to Manage apps and devices
- Tap on the Manage tab
- Then updates available
- And update the apps that are on the list. If the app that causes problems is not found, go to the next section.
Clear Android cache
Another somewhat more drastic step is clear the cache of the Android operating system itself. This might fix some issues, especially some performance related ones. The steps to follow are:
- Switch off the mobile phone
- Now, press the volume button (+) and the power button simultaneously. You have to hold them down for a few seconds.
- You will see that the mobile starts and enters Recovery Mode. Now you can drop them.
- In the menu with a black background, you can move by using the volume keys +/- to go up and down or with the power button to select the option you want.
- Select Wipe Cache Partition.
- Wait for the process to finish and the system to reboot. Now you can test if the app still throws an appcrash. If so, keep going in this tutorial.
Storage space
Another reason an app crashes is when little space left in internal memory. In order to fix this problem, you should do one (or more) of the following:
- Uninstall apps you don’t use
- Delete data you don’t want (Downloads, Documents,…)
- Upload photos or videos that you do not want to lose to the cloud, or make a backup copy in another medium
- Move apps or data to the microSD memory card
Factory reset
In extreme cases you may need to perform a hard reset to leave the mobile as it came from the factory and start installing everything from scratch and configuring it again. First of all, you should make a backup of your data, as everything will be lost. The steps for the hard reset are:
- Switch off the mobile phone
- Now, press the volume button (+) and the power button simultaneously. You have to hold them down for a few seconds.
- You will see that the mobile starts and enters Recovery Mode. Now you can release the buttons.
- In the menu with a black background, you can move by using the volume keys +/- to go up and down or with the power button to select the option you want. In this case Wipe data/Factory reset.
- Wait for the process to finish and the system to reboot. If it still hasn’t fixed it, the problem is probably more serious, with the operating system itself or with the hardware.
damaged ROM
Finally, it is also important that you know something else. And it is that, when the system crashes regardless of the app you are using, either throwing an error message or simply freezing, and even without allowing the system to boot, the problem will almost certainly not be caused by an app, but will be an operating system problem.
In these cases, it is likely that the rom is corrupted or the internal memory where Android is installed is failing. In those cases, you can try to recover the mobile by installing a new ROM if you have the knowledge to do so. Or, if it keeps happening, think it’s a hardware failure and replace the mobile device with another.