cable fault
Sometimes the solution to this kind of phone battery problems, especially the one that prevents the phone from charging completely, is solved in a very simple way. It’s as easy as replacing the cables or, as we’ll see later, the charger.
In this way, we can rule out if the failure is due to the cable. To do this, we will have to try to load with this other device. If you run into the same problem on the other device, it is clear that this will be the main culprit. Basically, because it cannot transmit current to any of the devices.
The battery is damaged
To know the real state of this component of our mobile phone, that is, to know if it is damaged or not, what we will have to do is a Google application to be able to diagnose this component.
More than anything, because on Android mobiles, by default, the health of this component is not shown in the system configuration, as is the case with iPhones that do show the maximum capacity. It will even notify us in case we had to change it or not.
The problem is that not all smartphones with this system have the possibility of accessing the hidden menu by typing the code *#*#4636#*#* in the Phone application of the mobile to see information about this component.
Therefore, it will be necessary to resort to a third-party application, which we can download for free from the Google store which is called AccuBattery. In addition, it will give us each of the data we were looking for:
Check mobile apps
This problem can also appear due to an application that we have installed on our mobile device. That is, if a terminal software consumes such a large excess of energy in the background, it could prevent the smartphone from fully charging. And, even, it would be the culprit that, instead of raising the charge level, it drops considerably. To make sure that this is not the problem, we must go to Settings> Battery> Usage details and check if there is any app that consumes more than normal.
In case this is the problem, we must immediately uninstall this app from the phone. And if we cannot, we must click on it from the previous section and click on the Disable option.
Is it the charging port?
Another of the first points that we must take into account, which could be causing this failure, is if the cable does not want to fit well in the USB port of the mobile. Even if you’re absolutely sure the charging cable is seated properly, pull it out and re-insert it. Also, you will need to make sure that there are no gaps between your device and the cable.
In general, the dust and dirt itself is usually one of the main problems that the connection is not made correctly and fixing it involves cleaning the mobile connectors or blowing or with a small pin that removes any dust that may be present. at the loading port. But, you must be careful not to completely damage the charging port of your smartphone.
It has a solution?
If you don’t know what to do in these situations, calm down, because here we will explain the different solutions that you must follow to try fix your mobile download problem. With these methods, we will put an end to this error that, surely, has been a real ‘headache’ in the last few hours.
restart the mobile
Believe it or not, restarting the mobile will be one of our first options. More than anything, because it could be the solution that gives us the best result, in addition to the fact that its effectiveness will be much faster than other methods. In addition, it is one of the most used options to put an end to different specific failures.
Basically, because on certain occasions, the smartphone itself, by spending so much time on, an internal process ‘freezes’ in such a way that it will even be unable to recognize the charger that we normally use. So if it is a software or compatibility issue with some program that has stopped loading for some reason, a simple restart can easily fix this problem. Once this is done, we can turn on the phone again and see if the fault has been solved.
change the charger
When we suffer a problem with this component, we think that it is the fault of the component that we have housed inside the phone, but experience tells us that, in most cases, the fault is in the charger itself. Therefore, try to exchange them with others that work well on other devices and check if your mobile now reaches 100% power. Also, it is better that we use an original charger, since we could fall into the trap that it is not 100% compatible in terms of the voltage that our phone needs.
Go to technical support
In MovilZona, the truth is that we have already seen on some occasions how to change the battery in some models. Although, the procedure could vary depending on the brand. Therefore, if we do not want to do it on our own, we can always buy the spare part ourselves and go to technical support for us to change it. However, the problem will be bigger if the technician inspects it and the fault is with your motherboard. In these cases, the most appropriate thing is that you process the guarantee of the phone. Although if this is not the case, you will have to repair it at a specialized service.