Apple has announced the expansion of its self-service repair program, allowing iPhone 15 users and owners of the latest MacBooks with the M2 processor to repair their own devices. But perhaps most interesting is the launch of Apple Diagnostics for Self-Service Repair, which Apple says will help self-repairers test devices to ensure optimal functionality and performance of parts, as well as identify which parts may need repair.
The web-based diagnostic tool is now available in the US, and this Apple support page offers some details on how it works. You start by putting the device you’re troubleshooting into diagnostic mode, entering its serial number on a secondary device, and then following Apple’s instructions to troubleshoot the faulty device. Available tests include checking the device’s hardware and software version and identifying issues with its display (including pixel anomalies and multi-touch issues), camera, Face ID, and audio output.
Apple notes that these diagnostic tools are intended for users with the knowledge and experience necessary to repair Apple devices, but otherwise, they will provide access to the same testing capabilities available to Apple Authorized Service Providers and repairers participating in Apple’s Independent Repair Provider initiative.
Along with the launch of the tool, Apple is also expanding the Self-Service Repair program to more of its iPhones and Macs, including more M2-based models. When the Self-Service Repair program expanded in June, it only included the M2-powered 13-inch MacBook Air and MacBook Pro. Now, however, the program covers a wide range of M2-powered computers, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, the Mac Mini, the Mac Pro, and the Mac Studio.
In addition to expanding to include more devices, the self-service repair program is also expanding to 24 additional European countries, including Croatia, Denmark, Greece, the Netherlands, Portugal, and Switzerland. In total, Apple says the program is now available in 33 countries is offered in 24 languages, and can be used to repair 35 of its products. Currently, Apple Diagnostics for Self-Service Repair is only available in the United States and will expand to Europe next year.
