This is a question that many people ask, and it does not have a clear answer, since It will depend on the store in which you purchased it, and sometimes we open an Apple product such as an iPhone, and if we want to make use of the 14-day return period established by law, they will not accept it, but why?
This is due to the security methods that the brand has, such as Apple ID registrationwhich, once done, will make this product belong to us, and they will not be able to sell it again if we do not manually deactivate it, which can cause problems in a return, since they would have to look at it manually one by one.
Can I return something from Apple if I open it?
As we said, this will depend on where you buy it. While Amazon or Apple will not give you many problems, as long as you meet the requirements, others like MediaMarkt, who is even Apple’s official SAT, will, and that is because you will not be able to return some simple AirPods, for example, if these are not in your precinctsince, as we said, they do not know if you have registered them, which would mean that they could not sell them again, not even as reconditioned.
It is a problem that many people face, because, out of curiosity, they open an iPhone to see what color it is, if they like it or not, etc., and later they want to use the 14 or 30 days, depending on the store, in those that allow us to return it, however, when they tell us that it is not possible, disputes begin.
It is something that, in a way, goes against the Law, although it is done, and in almost all stores. It is true that in some, especially the smaller ones, they will be able to manually check that you have only opened it, and not turned it on, or that it is still available for sale, and you have not exchanged it for another stolen or activated one, however, it will depend on the owner. , and if you want to waste your time on it, so if you have been given or bought something from Apple, If I were you I wouldn’t open it If not I’m sure I’m going to keep it.
That’s why I don’t like to give these types of products for Christmas, not even a simple AirTag, since, if you have to return it, it won’t be easy, and it’s very likely that you’ll end up keeping it, whether you want to or not.
And you, do you have any type of similar experience? If so, leave us a comment with the store where you bought it and what happened when you tried to return that product, so that together we can know if it is a good place to return something from Apple, or not, although we can always read their rules or ask to some worker, since they are very used to this issue, and they will be able to advise us. In my case, I always do it at Amazon or Apple, since, as a general rule, they have no problems with it, as long as you are legal in returning it.