A class action lawsuit has been filed against Apple concerning the crackling of the first AirPods Pro models sold at the end of 2019 and beginning of 2020. If the courts validate this request, Apple will have to justify itself and may have to compensate many customers.
A case that dates
A class action lawsuit was filed against Apple in the United States for crackling issues on the AirPods Pro, a defect that appeared on models released before October 2020. Unpleasant crackling noises that were audible whenever the user was moving with the AirPods Pro in their ears.
Apple acknowledged this problem and attempted to resolve it unsuccessfully through several software updates. Despite a special repair program, some users claim that the problem persists even after repairs or replacements. The plaintiffs accuse Apple of failing to adequately resolve the problem and are demanding compensation.
We also witnessed this problem with one of our acquaintances, who encountered this problem despite a replacement at the Apple Store. This replacement was unique, because Apple did not want to do it again afterwards.
Customers assure that they would not have bought the AirPods Pro or would have paid less if Apple had revealed the defect. Apple is also accused of false advertising for promoting features such as “superior sound quality” And “pure and incredibly clear sound”even though she was aware of the crackling and crackling problems.
The court will have to rule on the validity of the arguments presented and determine whether the case deserves to be recognized as a class action. Apple will have to find a defense solution, especially since it admitted the facts a few years ago.
