We will analyze the main causes, which could help us to avoid sending the phone to repair, although if none of them works, it is likely to end in a SAT or Apple Store, if we want to continue using it, since it could be an internal hardware problem.
Problem and solution if iPhone does not load
Among the possible problems that an iPhone does not load, we find several, from something as simple as an error in the cable, to a rupture of the connector, some pin, or even the motherboard, being something more serious.
Verify the cable and the current adapter
One of the most common problems is a light or USB-C cable. To rule out this cause:
- Test with another original or certified load cable by Apple. You can also try the current one on another iPhone, if you have, and check if it works on it.
- Use another current and plug adapter, sometimes the problem is not the cable, but the head or even the plug (although before you work).
- Connect it to a computer to see if you recognize the device (although you do not load).
In this way we will verify all the simple and accessories that could be the culprits, something that, at first glance, we believe that it will not be, and many times it surprises us.
Clean the cargo port
The light or USB-C port of your iPhone can accumulate dust and dirt, which prevents a good connection. This is more common than it seems, especially if it previously gave you problems, and you had to move the cable a little to make a good connection. To clean it:
- Use a wood or compressed air stick to remove waste (blowing can help). Be patient, although it seems that nothing comes out, there is more than you think.
- Avoid metallic objects that can damage internal connectors (a pin could conduct electricity, even if you have no battery, something always remains).
After cleaning, you can intuit whether it has been solved, or not, depending on what you get to take out. People who carry the iPhone in the pants pocket, suffer a lot from this, since fluff and dust in general are introduced into the connector little by little, and although at first glance it seems okay, it can have more dirt than what You believe, preventing your good connection, without being a problem of anything but that dust.
Humidity or overheating problems
Neither water nor the heat are good allies of an iPhone, and less if we talk about loading it. Whether it is wet, as if we have left the sun for a long time, Apple's security systems may prevent it from working, or at least load your battery, which leads us to logically turn on, logically.
To fix this, we must leave the phone in a cool and dry place. In case of overheating, it could be solved in half an hour, however, if we talk about moisture, it could reach several hours, something that Apple warns us if we connect the charger while it is on, however, when it is off, you may Let's not see the message, and that's why we don't know it.
- The solution in this case: wait.
Wireless load test (if compatible)
If you have an iPhone compatible with wireless load (iPhone 8 or posterior), try to use a Qi charger. This could give you clues about the origin of the problem, and if there is a failure in the load connector, in the battery, or it is general of the phone.
- Make sure the wireless charger is connected correctly.
- Remove the cover, since some can interfere with the load.
If you start loading, congratulations, at least you can use it, and you will know that the problem lies in the connector, cable, etc., but that the phone works well, although loading it so will not always be the most comfortable.
What to do if nothing works
In case we have tried another charger, another plug, we have left it hours without touch .
We have two possible decisions:
- Go to an official SAT: This means that we will have to make an appointment in an Apple Store or associated store, among which are K-Tuin or Mediamarkt, among others, and that they have official pieces and technical service. We can see the list in the support app (from another iPhone) or on the Apple website.
- Take it to a technician: If the failure is not very serious, like a loose cable, a telephone technician could repair it, being much cheaper and easy to find in any small town or city, without having to move to an Apple Store (although we can also send it by mail To these, if you are not in a hurry, because it does not even work).
Hopefully, after this, you already have your iPhone, and that you have not been very expensive, neither in time nor in money. If you have any questions or ask, you can leave us a comment and we will try to help you.
