The 24-inch iMac that Apple launched in May 2021 has been the focus of all criticism in recent hours, following numerous complaints from users due to a error on your screens. This problem would have to do directly with horizontal lines that appear on the panel, making it difficult to use the equipment.
Over the last year and a half, some iMacs with M1 chips have horizontal lines on the screen after use ranging from 18 to 24 months. The worst part comes when we realize that many of these computers are no longer under warranty when this happens, and you are left with a computer that is 3 years old or less, with a damaged screen.
2021 iMac screen problem
User complaints indicate that these horizontal lines remain visible on the screen even after reboot the computer, suggesting that this is not a simple software problem.
Most affected people have reported that the problem arises between 18 and 24 months after purchasing the device, which means that many of the affected units are no longer covered by Apple’s standard one-year warranty. Unless customers have purchased extended AppleCare+ coverage, this issue may incur a significant cost to repair.
Some users claim to have received exceptions from Apple, who offered them free repairs of their iMacs. However, others have not been as lucky and have had to cover the costs of the service. This situation has generated concern among the user community, since the lack of a widespread solution aggravates frustration.
Something that user reports also reflect is that the upper right corner of the iMac heats up noticeably once the lines start to appear. Although an exact cause has not yet been confirmed, this symptom reinforces the theory that it could be a hardware issue, possibly related to the device’s thermal management.
Does Apple cover this bug?
For almost two years, some experts have been attributing the horizontal lines on the iMac M1 screen to a possible hardware failurewhile more recent models, such as iMacs with M3 chip, do not seem affected. Apple has not issued an official statement or released a specific repair program for this issue. This disregard has generated great uncertainty among users, who are waiting for a solution from the Californian company. Apple has not yet confirmed whether it will recognize this incident as a manufacturing defect that results in a free repair.
For those who experience this problem and are no longer covered by warranty, options may be limited. Users with AppleCare+ are protected against this type of eventuality, but those who did not purchase it face possible high repair costs. Some users have suggested the possibility of using independent technical services, although this could invalidate future coverage or official repairs from Apple.